Privacy Policy

1. Introduction

This Privacy Policy describes how Markdown Master ("we," "our," or "us") collects, uses, and protects your personal information when you use our Software as a Service (SaaS) platform for creating, editing, and managing markdown documents with AI-powered features.

We are committed to protecting your privacy and ensuring the security of your personal data. This policy explains what information we collect, how we use it, and your rights regarding your data.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account
• Profile Information: Optional details you choose to add to your profile
• Payment Information: Billing details processed securely through our payment providers
• Content: Markdown documents and files you create, upload, or store in our service
• Communications: Messages you send to us for support or feedback

2.2 Information Automatically Collected

• Usage Data: How you interact with our service, features used, and time spent
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and pages visited
• Cookies and Tracking: Session cookies and analytics data

2.3 Information from Third Parties

• Authentication Providers: Profile data from Google, GitHub, or Apple when you use OAuth login
• Payment Processors: Subscription and billing information from Lemon Squeezy
• AI Services: Interactions with OpenRouter for AI-powered features

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To provide, maintain, and improve our markdown editing and AI services
• Account Management: To create and manage your account and authenticate your access
• Customer Support: To respond to your inquiries and provide technical assistance
• Security: To protect against fraud, abuse, and security threats
• Analytics: To understand how our service is used and improve user experience
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: With your consent, to send you updates about our service

4. How We Share Your Information

We may share your personal information in the following circumstances:

4.1 Service Providers

• Payment Processing: Lemon Squeezy for subscription billing and payments
• AI Services: OpenRouter for processing AI chat requests and responses
• Authentication: OAuth providers (Google, GitHub, Apple) for login services
• Hosting: Cloud providers for data storage and service delivery
• Analytics: Third-party analytics services to understand usage patterns

4.2 Legal Requirements

• Legal Compliance: When required by law, court order, or government regulation
• Protection of Rights: To protect our rights, property, or safety, or that of our users
• Business Transfers: In connection with mergers, acquisitions, or sales of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data is encrypted in transit using HTTPS and at rest using AES-256 encryption
• Access Controls: Only authorized personnel can access your personal information
• Regular Security Reviews: We regularly review and update our security practices
• Breach Notification: We will notify you of any data breach in accordance with applicable law

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic site functionality and authentication
• Analytics Cookies: Help us understand how our service is used
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may affect your ability to use some features of our service.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Fulfill legitimate business purposes

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing your personal information

To exercise these rights, please contact us using the information provided below.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a prominent notice in our service

Your continued use of our service after any changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Email: [email protected]
• Website: https://markdownmaster.app